Privacy Policy

1. Introduction

The 150 Movers LLC ("The 150 Movers," "we," "us," or "our") operates this website, move150.com ("Site"), and provides residential, commercial, local, and long-distance moving and related services (collectively, our "Services"). We have developed this Privacy Policy to inform all users and customers ("user(s)," "you," or "your") about how we collect information in the course of conducting our business, including through the Site and when you request or receive a move, how we use the collected information, and your rights with respect to that information.

Please read this Privacy Policy carefully. If you do not agree to be bound by this Privacy Policy, then do not access or use the Services. By accessing and/or using the Services, you accept and agree to be bound by this Privacy Policy. This Privacy Policy is incorporated into our Terms of Service. Your use of our Services and any Personal Information (as defined below) you provide are subject to this Privacy Policy at all times.

YOU MUST BE AT LEAST EIGHTEEN (18) YEARS OLD TO USE OUR SITE AND SERVICES. If you are under eighteen (18) years old, you are not permitted to use any part of the Services for any reason.

If you have any questions about this Privacy Policy, please contact us at [email protected] or at the contact information below.

2. Information We Collect

When you visit the Site or request a move, we collect certain information about you, your device, your interaction with the Site, and the information necessary to plan, quote, and perform your move, as described below.

a. Personal Information

"Personal Information" means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Personal Information that we collect includes, but is not limited to, your first and last name, telephone number(s), email address, the origin and destination addresses for your move, the date and details of your move, a description or inventory of the items being moved, special handling needs (such as stairs, elevators, or large or specialty items), and payment information processed to complete your move.

You may provide Personal Information to us when you request a quote, complete an online form, book or schedule a move, communicate with us or our representatives by mail, email, text message, or telephone, or otherwise use the Services.

b. Non-Personal Information

"Non-Personal Information" means information that does not identify you, but provides insights regarding your use of the Site. For example, we collect information about your use of the Site, including Internet connection and browser information, the websites visited before entering and after leaving the Site, IP addresses, the type of device you use, your device's unique identifiers and operating system, the type of Internet browser you use, and other diagnostic data and information about your use of the Services that does not identify you as a user.

Personal Information and Non-Personal Information are collectively referenced as "Information." Information we collect about you may be aggregated with other users' Information. If we combine or associate Information from other sources with Personal Information that we collect through the Site, we will treat the combined Information as Personal Information in accordance with this Policy.

c. Cookies and Tracking Technologies

We and our service providers use cookies, web beacons, pixels, and similar technologies to operate and improve the Site, remember your preferences, understand how the Site is used, and measure the effectiveness of our advertising. Most web browsers allow you to control or disable cookies through their settings; however, disabling cookies may affect your ability to use certain features of the Site.

3. How We Use Information

We may use the Information we collect from you for the legitimate business purpose of providing our Services to you, including, but not limited to:

• To prepare moving estimates and quotes, schedule and dispatch crews, and plan and perform your move.
• To fulfill or meet the reason you provided the Personal Information. For example, if you share your name and contact information to ask a question about our Services, we will use that Personal Information to respond to your inquiry.
• To process payments, deposits, and invoices, and to maintain records of your move.
• To communicate with you about your move, including quotes, scheduling, confirmations, reminders, follow-ups, and customer support.
• To send you information, newsletters, promotions, and other marketing materials about our Services, where you have not expressed a preference otherwise.
• To provide, support, personalize, and improve our Services, and to conduct aggregate analysis and develop business intelligence about the performance of our Services.
• To prevent or investigate fraud, and to help maintain the safety, security, and integrity of our Services, databases, and business.
• To comply with legal obligations, court orders, and applicable laws and regulations governing household goods carriers, and to exercise or defend against any legal claim.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
• As otherwise described to you when collecting your Personal Information.

We may use third-party email providers to deliver communications to you. If you no longer want to receive these email communications, you may opt out through the "unsubscribe" link in any marketing email or by contacting us at [email protected].

4. How We Share Information

We do not sell your Personal Information. We may share Personal Information with the following parties:

• Service providers and vendors that help us operate our business and provide the Services — for example, web hosting and analytics providers, payment processors, scheduling and dispatch software, and communications platforms. These providers have access to your Personal Information only to perform services on our behalf.
• Moving partners or carriers when a portion of your move (such as certain long-distance routes or specialty handling) is performed with the assistance of a qualified partner, solely as necessary to complete your move.
• Authorized third parties whom you have directly authorized to receive your Information.
• Third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock.
• As we believe necessary: (i) under applicable law; (ii) to enforce our Terms of Service; (iii) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; (iv) to detect, prevent, or address fraud, security, or technical issues; and (v) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities.
• Pursuant to your express consent.

5. SMS/MMS Text Message Communications

By providing your telephone number on our quote request or contact forms, or to one of our representatives, you expressly consent to receive telephone calls and/or text messages from The 150 Movers LLC, its affiliates, agents, and representatives at the telephone number(s) you have provided. These communications may include:

• Responses to your quote requests and inquiries
• Estimates, scheduling, and crew arrival details
• Appointment confirmations and reminders
• Follow-up and marketing or promotional messages about our Services

Consent and Autodialed Communications

You understand and agree that:

• Calls and text messages may be made using an automatic telephone dialing system or a prerecorded or artificial voice.
• Your consent is not a condition of purchasing any service.
• Message and data rates may apply.
• Message frequency varies.

How to Opt Out

You may revoke your consent to receive calls or text messages at any time by:

• Replying STOP to any text message. Reply HELP for assistance.
• Calling us at (713) 492-5599 and requesting removal.
• Emailing [email protected] with your phone number and opt-out request.

Your opt-out request will be processed within a reasonable timeframe, typically within ten (10) business days. Text messaging originator opt-in data and consent are not shared with any third parties or affiliates for their own marketing purposes.

6. Information Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your Personal Information from unauthorized access, use, or disclosure. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure hosting infrastructure with access controls
• Regular monitoring of our systems
• Limiting employee access to Personal Information on a need-to-know basis

It is common knowledge that transmission of information via the Internet is not wholly secure, and we cannot guarantee or warrant the security of your Personal Information transmitted to or through our Site or Services. We are not responsible for the theft, destruction, or inadvertent disclosure of such information. Any transmission of information is at your own risk.

7. Links to Third-Party Sites

The Site may contain links to other sites that are not operated by us. If you click on a link to another site, you will be directed to that third party's site. Such links do not constitute an endorsement by us of those websites, their content or services, or the persons or entities associated with them. This Privacy Policy does not apply to third-party websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of all third-party websites or services that you may visit.

8. Children's Privacy

Our Services are not directed to, or intended for use by, anyone under the age of thirteen (13). In accordance with the Children's Online Privacy Protection Act ("COPPA"), we will never knowingly request or solicit Personal Information from anyone under the age of thirteen (13) without verifiable parental consent.

In the event that we receive actual knowledge that we have collected such Personal Information without the requisite and verifiable parental consent, we will delete that information from our records as quickly as is practical.

If you believe we may have collected information from a child under 13, please contact us immediately at [email protected].

9. Your Choices and Rights

You may request to access, correct, update, or delete the Personal Information we hold about you, or opt out of marketing communications, by contacting us using the information below. We will respond to your request consistent with applicable law. Please note that we may need to retain certain Information to comply with our legal obligations, resolve disputes, complete a move, and enforce our agreements.

10. Changes to This Privacy Policy

We reserve the right to modify and update this Privacy Policy at any time by posting an amended version on our Site. The date this Privacy Policy was last revised is identified at the top of this page. Please refer to this policy regularly. Your continued use of the Site and Services after any change constitutes your acceptance of the revised Privacy Policy.

11. How to Contact Us

If you would like to access, correct, amend, or delete any Personal Information we have about you, register a complaint, or simply want more information, please contact us at: